So, you’ve decided that your next hire is going to be… a chatbot!
Okay, so it’s more of an investment than a hire, but, semantics aside, it’s a smart move.
Integrating AI into your customer-facing services isn’t only for those trendy Gen Z-type brands. It’s very much about meeting evolving customer...
The 60s gave us the Beatles, the Civil Rights movement, the Summer of Love, and many other groundbreaking developments and revolutions. What many don’t know is that this is also the era in which chatbots were born.
In 1966, German computer scientist Joseph Weizenbaum developed ELIZA. The program...
We've focused a lot on NLP lately and these improvement will really help you out. This month we make the performance of your NLP visual and enable easy correction of any unanswered questions in seconds.
NLU Statistics
NLP is what makes great customer experience possible. It allows bots to communicate with end users in a way that mirrors human conversation.
Ironically for a company called We Build Bots, we've always wanted to let our customers build their own bots (if they so desired)!
Mar 6, 2021 11:39:58 AM
Working with a large number of UK Local Authorities has given us great insight to the varied citizen enquiries they handle.
Nov 12, 2020 9:09:51 AM
Patrick Hosch, Chief Commercial Officer of WBB talks about the 'SaaS' Business Model to help us understand why it's great for the public sector.
Nov 11, 2020 1:41:26 PM
We're passionate about increasing the accessibility of digital services to everyone.
