If you manage a customer contact centre, keeping customers happy is your business. Customer support bots can help deliver a better customer experience
In this article, we take a look at how you can improve your call centre customer service with 7 key tips that are easy to implement today.
This blog outlines the definitions of conversational AI, chatbot & live chat, including their differences, so you can decide which is best for your...
Like all investments, you’ll be concerned with what your chatbot actually brings in for your business, specifically, the chatbot ROI.
Chatbot Design, it’s very much about meeting evolving customer expectations and making sure it works as you intended, but there are ways you can...
To better understand how our AI technology is used across different industries we have 3 We Build Bots real life chat bot examples for you to look...
news and information on the latest product enhancements and releases from WBB.
The latest updates for Intelagent.
news and information on the latest product enhancements and releases from WBB.
You can now self serve to build your chatbots using our awesome drag and drop V.I.B.E platform. Chatbots, and internal processes are easier than ever...
Intelagent, our customer service automation platform has undergone some huge updates - read all about those updates here...
How Chatbots supported Local Government throughout COVID19, and how it led to The Digital Neighbourhood, a connected network of bots that give access...
Patrick Hosch explains how software as a service business models are great for customers.
We've increased accessibility to IntelAgent through updates to our coding. Read more!
We Build Bots has become ISO 27001 certified. Here we explain more about what this means for us and our customers.
This week, we went international and caught up with Chicago based Aaqib Usman, Founder & CEO at Midwest Immersive.
The potential of artificial intelligence in public sector was reviewed by UK government. We discuss the components of AI, and its impact on public...
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