Easy to understand, predictable and flexible.
Ideal for starting your automation journey. Think big, start small, and expand from there!
Typically purchased by contact centres or organisations with up to 20 customer-facing agents or staff.
Perfect for larger enterprises with contact centres of 50 agents or more.
Ideal for starting your automation journey. Think big, start small, and expand from there!
Typically purchased by contact centres or organisations with up to 20 customer-facing agents or staff.
Perfect for larger enterprises with contact centres of 50 agents or more.
*Customers that that want peace of mind can purchase an Unlimited Messages add-on for Starter and Professional Editions.
**Customers can choose from the following channel options: Direct Line, Office 365 email, Facebook Messenger, Kik, LINE, Microsoft Teams, Skype, Slack, Telegram, Twilio, WeChat, Web Chat, Webex, WhatsApp
“WBB have been an excellent company to work with, very flexible on our requirements and very proactive in their approach to ensure their projects and system delivers.
“WBB can't do enough for us, this has been a very positive experience.”
GABRIELLE MANCINI
West Berkshire Council
“83% of all waste queries are being handled by the bot. With waste making up 54% of all queries this means that we have already given 100s of hours of time back to the contact centre.”
ABIGAIL BARTON
Monmouthshire County Council