*Customers can choose from the following channel options: Direct Line, Office 365 email, Facebook Messenger, Kik, LINE, Microsoft Teams, Skype, Skype for Business, Slack, Telegram, Twilio, WeChat, Web Chat, Webex, WhatsApp
“WBB have been an excellent company to work with, very flexible on our requirements and very proactive in their approach to ensure their projects and system delivers.
JULIAN WILLIAMS Carmarthenshire County Council
“WBB can't do enough for us, this has been a very positive experience.”
GABRIELLE MANCINI West Berkshire Council
“83% of all waste queries are being handled by the bot. With waste making up 54% of all queries this means that we have already given 100s of hours of time back to the contact centre.”
