Highlighting volunteering opportunities
Another way that digital assistants are supporting the third sector is by providing guidance on volunteer opportunities and coordinating volunteer efforts. Whether it's through a chatbot on the organisation's website or through a messaging app, volunteers can easily find out about opportunities to get involved and sign up to help out.
Information and updates
Finally, digital assistants are being used to disseminate important information and updates to stakeholders and the general public. Whether it's through automated emails or notifications sent through a messaging app, digital assistants can help to ensure that everyone stays informed about what's happening with the organisation.
Our client Prostate Cymru used their chatbot to support people who were concerned about Prostate Cancer or about a fried or family member that displayed symptoms. A quick symptom checker bot ran through a series of questions before presenting the user with the relevant information and additional support services.
Overall, the use of digital assistants and chatbots in the third sector is on the rise, and it's clear that these tools are having a big impact. From providing information and facilitating donations to helping with event planning and coordinating volunteers, there are many ways in which digital assistants can support the work of nonprofit organisations and make a difference in their communities. If you’d like to talk about how we can support your charity or not for profit organisation, please get in touch for a free, no obligation consultation.